DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and 275,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education.
DHL is part of Deutsche Post DHL. The Group generated revenue of more than 51 billion euros in 2010.
To cover all of your extensive service needs with the right level of focus and expertise, DHL operates under four specialized divisions: ExpressGlobal Forwarding, FreightSupply ChainMail
DHL Global Forwarding, the market leader in forwarding industry, currently seeking highly motivated individuals to be position at our Office in Cengkareng, Jakarta based.
DHL Supply Chain is the global leader in supply chain management, providing customer-focused solutions to a wide range of industries. Its comprehensive range of innovative logistics solutions encompasses the complete supply chain from design and consulting through warehousing and distribution services to integrated information management and e-commerce support.
Due to our progressive expansion, particularly in the logistic business, we are seeking highly motivated individuals to join our innovative team for the position as mentioned below.
Head of International Supply Chain Department
Jakarta Raya
Responsibilities:
Key Responsibilities:
Communicate in an effective, efficient and dynamic way with external customers, vendors and carriers. Deliver on agreed service levels.Achieve high level of internal customer service including email correspondence, KPI management and proactive communication to overseas and destination customer management teams.Implement Standard Operating Procedures in conjunction with the Service Delivery and Business Development departments, ASPA in order to meet the individual customers’ requirement.Plan the resources in the most cost effective manner but without compromising either service standards, or business growth, and work closely with ASPA management to improve efficiency and productivity in the team..Develop and implement opportunities for VAS (Value Added Services) development.Adhere to ISC internal processes and compliance issues.Manage and develop the team of to deliver on operational KPI’s and customer service. Reduce turnover and increase employee engagement.Report to : Managing Director
Requirements:
Bachelor / Master Degree in Management or related major.Having 7-10 years experience with a proven record in international supply chain management or related fields.Possesses good English skills and Computer literate.Good understanding of Western and local country cultures.Excellent communication skill and task management.
All applications will be treated in the strictest of confidence. If you are a suitable match for this position please send your application by quick apply, or e-mail to :
recruitment.dgfid@dhl.com
Only short listed candidates will be notified
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